Qbet Privacy Policy — How Your Information Is Protected

1 Introduction

Qbet is a trusted online betting and gaming platform, well known to millions of users across Bangladesh and South Asia. We understand how valuable your personal information is — which is why qbet's privacy policy is built on full transparency, with no hidden details and no complex legal jargon.

This privacy policy explains in detail what data qbet collects, why it is collected, how it is stored, and with whom it may be shared when necessary. Protecting your privacy is a core part of qbet's responsibility.

2 What Information Is Collected

Qbet collects various types of information — some you provide directly, and some is collected automatically. See the breakdown below:

3 How Information Is Collected

Qbet collects information in three main ways:

• Directly from you: Information you provide when registering, logging in, making deposits or withdrawals, or contacting support.
• Automatically: Information about your site usage is collected through cookies, web beacons, and log files.
• From Third Parties: Limited data may be received from payment gateways or identity verification providers.

4 Purpose of Data Use

Qbet uses your data only for defined purposes. It is never used for unnecessary or unsolicited reasons.

• Account creation, management, and verification.
• Processing deposits, withdrawals, and bonuses.
• Monitoring to prevent fraud and money laundering.
• Providing customer support and resolving issues.
• Sending promotions, bonuses, and personalized offers (only with your consent).
• Improving site performance and enhancing the gaming experience.
• Compliance with legal and regulatory obligations.
• Ensuring responsible gaming.

5 Data Sharing Policy

Qbet never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment Provider: Information required to process deposits and withdrawals is shared.
• Identity Verification Provider: For the KYC (Know Your Customer) process.
• Legal Authorities: Data may be disclosed in response to government orders or legal obligations.
• Technology Partner: To ensure site security and performance (under NDA agreement).

Even when data is shared with third parties, they may only use it in accordance with qbet's instructions — not for their own purposes.

6 Cookie Policy

Qbet uses cookies and similar technologies to enhance your experience on the site. Cookies are small data files stored in your browser.

You can disable cookies at any time through your browser settings. Note that disabling certain essential cookies may limit some features of the site.

7 Data Protection Methods

Qbet uses industry-standard technology to keep your data secure. Below is a brief overview of our security measures:

• SSL/TLS Encryption: All data transfers on the site are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: 24/7 monitoring to prevent unauthorized access.
• Data Masking: Card numbers and sensitive details are masked when displayed.
• Regular Security Audits: Regular system audits conducted by third parties.
• Staff Training: All qbet staff are trained in data protection policy.

8 Data Retention Period

Qbet does not retain your data longer than necessary. That said, certain information must be kept for a set period to meet legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: 5 to 7 years (regulatory requirement).
• KYC documents: 5 years after account closure.
• Customer support records: 3 years.
• Log files & technical data: 12 months.

Once the defined retention period expires, data is securely deleted or anonymized.

9 Your Rights

As a qbet user, you have several important rights over your personal data. These are outlined in detail below:

• Right of Access: The right to know what information qbet holds about you.
• Right to Rectification: Request to correct inaccurate or incomplete information.
• Right to Erasure: Request to delete data under specific conditions.
• Right to Restrict Processing: Request to limit the use of your information.
• Right to Portability: The ability to download your data.
• Right to Object: Right to object to marketing or profiling.

To exercise any of these rights, contact qbet support. Your request will be processed within 30 days.

10 Minor's Privacy

Qbet does not collect or process personal data from anyone under the age of 18. Age is verified at the time of registration. If a minor has accidentally created an account, it will be suspended and all associated data will be deleted.

11 Policy Changes

Qbet may update this privacy policy from time to time. If significant changes are made, you will be notified by email or through a notice on the site. Continued use of qbet after any changes constitutes acceptance of the updated policy.

The date of the latest policy update is always shown at the top of the page. To view older versions, please contact support.

12 Contact

For any questions or requests regarding our privacy policy, please reach out to the qbet support team. We're available 24/7.

• Email: [email protected]
• Response Time: Within 24 hours